Tenant - Emergency Repairs

Urgent Maintenance Instructions

Please see list below of what constitutes an urgent repair under the Residential Tenancies Act

  • a burst water service or a serious water service leak
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • a failure or breakdown of the gas, electricity or water supply to the premises
  • a failure or breakdown of the hot water service
  • a failure or breakdown of the stove or oven
  • a failure or breakdown of a heater or air-conditioner
  • a fault or damage which makes the premises unsafe or insecure.

If urgent repairs are needed you should notify our office right away. Our office will contact the landlord and or arrange for the repairs to be done as soon as possible. If you cannot reach our office during after-hours operations, you may get in contact with our preferred and trusted trades people, there contact details can be found below.

In an emergency for Ambulance, Police & Fire Services call Triple Zero (000)

Floods and Storms: Call the SES: 132 500

Preferred after hours Emergency Trade Contact Details

 

Electrician

Business Name: SAPPHIRE SERVICES

Licence No. TBA

Mobile: 1300 686 000

 

Plumber

Business Name: Waterite Plumbing & Sealing

Licence No. 368196C

Mobile: 0434 626 550

 

Locksmith

Business ACCESS LOCKSMITH

Master Security Licence 408735035

Phone: (02)96222900